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Person hired on this position will be responsible for: - Supporting customers on the phone and via email within travel branch - Handling all customer complaints and feedback, follow up on the cases; - Advising and solving various problems that may occur; - Ensuring customer satisfaction - Build and maintain good professional relations with customers
Requirements: - University Graduate - Fluency in Italian - Good command of English - Experience in customer service - Experience in working in travel industry would be an asset - GDS knowledge will be an asset - Client oriented personality - Very good communication skills - Stress resistance - Wilingness to shift work
Benefits: Our Client offers interesting job, in multinational environment, attractive working conditions, provides various technical trainings and possibilities to gain new experiences and improve skills Send us your CV today, so that we could contact with you promptly! If you are interested in this job position, please send us your resume in English with reference number (6-26-18521/JE).
http://www.jobexpress.pl/oferta/32165/Customer-Service-Specialist-Italian-Speaker